Privacy Policy

Joy Jewels recognizes the importance of your personal information. This Privacy Policy sets out how Joy Jewels uses and protects information that its customers, visitors and users (collectively, the “Users”) give when using thejoyjewels.com (the “Site”). By accessing this Site, using features of this Site and submitting information to Joy Jewels, you are bound by all terms and conditions in the Terms of Service and this Privacy Policy.

 

INFORMATION WE COLLECT

Information you provide: When you complete a transaction through the Site, we collect some “Personal Information” (that is, any information that can be directly associated with you), such as your name, title, email address, phone number, address, billing information and other similar information. You may also provide us with certain Personal Information of other people (e.g., if you are sending a gift to someone else).

Device Identifiers: When you access the Site by or through a device, we may access, collect, monitor and/or remotely store one or more “device identifiers”. Device identifiers allow us to uniquely identify your device and are used to enhance the Service (including sending updates and information from the Service). A device identifier does not collect or share any other personally identifiable information about you. A device identifier may also be used in conjunction with other Personal Information.

Analytics: When you access our Site, we may collect information (either directly or using third party services) using logging and cookies which can sometimes be correlated with Personal Information. We use this information to monitor and analyze use and interest in the Site. See the section on “Service Providers” for more detail in this respect.

Log data: As with most website and technology services delivered over the Internet, our servers automatically collect information when you access or use our Site and record it in log files. This log data may include the Internet Protocol (IP) address, the address of the web page visited before using the Site, the purchases that you make, the products you view, browser type and settings, the date and time the Site was accessed, information about browser configuration and plugins, language preferences and cookie data.

Cookie Information: A cookie is a text file stored by a User’s web browser, which enables the browser to remember passwords, orders and preferences when visiting a website. We use cookies and similar technologies such as pixel tags and web beacons in our Site that help us collect certain usage data about you (such as your preferences and to process shopping cart items) (“Usage Data”), which may become Personal Information due to direct association with you. The Site may also include cookies and similar tracking technologies of third parties, which may collect information about you via the Site and across other sites and online services, including social media platforms. Our use of cookies and similar technologies such as pixel tags and web beacons is generally for operational purposes, website performance purposes, enhancing functionality of the Site and advertising. For more details about how we use these technologies, please see the section on “Service Providers” below.

 

USE OF INFORMATION

Joy Jewels uses information that Joy Jewels collects for the purpose of fulfilling Joy Jewels’ contractual obligations to you, in furtherance of our legitimate interests in operating our Site and business and/or where you have consented to such usage. We may also provide your name, mailing address and other Personal Information, including purchase history, to a third party data warehouse that may then provide such information to other companies.


More specifically, Joy Jewels uses Personal Information:

To provide, update, maintain and protect our Site and business. This includes use of Personal Information to support delivery of the Site, prevent or address service errors, security or technical issues, analyze and monitor usage, trends and other activities or at your request. Joy Jewels may use your email address or phone number to send you notices (including any notices required by law, in lieu of communication by postal mail). If you correspond with Joy Jewels by email, Joy Jewels may retain the content of your email messages, your email address and our responses.

As required by applicable law, legal process or regulation. Joy Jewels may in certain instances be compelled by law to process your Personal Information in order to comply with a binding order. Joy Jewels will only do so to the extent reasonably required by that order.

To communicate with you by responding to your requests, comments and questions. If you contact Joy Jewels, Joy Jewels may use your Personal Information to respond.

To send emails and other communications. Joy Jewels may send you service, technical and other administrative emails, messages and other types of communications. Joy Jewels may also contact you to inform you about changes in our products, and important notices, such as security and fraud notices.

For billing, account management and other administrative matters. We may need to contact you for invoicing, account management and similar reasons and we use account data to administer accounts and keep track of billing and payments.

To investigate and help prevent security issues and abuse.

For marketing purposes. Joy Jewels may use the information we collect, including Personal Information, to market our products and services to new and existing customers, and to understand our audience. Joy Jewels may also use your Personal Information to send you marketing messages and may provide such information to third parties to send you information about their products and services. If you are in the EEA we will only do so if you have opted in to receive such communications. If you don’t want to receive these messages, you can opt out by following the instructions in the message or by contacting us as provided at the end of this Privacy Policy.

 

 

INFORMATION SHARING AND DISCLOSURE

Joy Jewels may share your Personal Information to or with third parties in order to provide the services or products requested by you, and under the following circumstances:

  • Joy Jewels shares certain Personal Information with its shipping company, credit card processing company, payment service provider, email service provider and other third parties necessary in order to fulfill an order placed on our Site. These third parties are prohibited from using your Personal Information for promotional purposes.

  • Joy Jewels may share Personal Information and other information we collect with our Service Providers and other third parties in connection with our marketing and business development efforts.

  • Joy Jewels shares non-Personal Information for purposes of better understanding the usage of the Site by Users and improving on that experience.

  • Joy Jewels reserves the right to disclose Personal Information: as permitted or required by law; when Joy Jewels believes disclosure is necessary to protect our rights or to comply with a legal process; and/or in the event it is necessary to prevent, investigate or take action regarding unlawful, illegal or suspicious activities that violate the Terms of Service or this Privacy Policy.

  • Joy Jewels may transfer Personal Information to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by Joy Jewels about Joy Jewels’ Users is among the assets transferred.

 

 

RETENTION OF DATA

Joy Jewels will retain your Personal Information for as long as is reasonable or appropriate for the purposes set out in this Privacy Policy. We will also retain and use your Personal Information to the extent necessary or reasonable to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

 

Joy Jewels will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

 

 

TRANSFER OF DATA

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your country or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

 

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to those transfers.

 

Joy Jewels will take steps reasonably designed to treat your Personal Information securely and in accordance with this Privacy Policy, as further described below.

 

PROTECTING YOUR INFORMATION

Joy Jewels implements security measures designed to maintain the security of your Personal Information. These security measures are implemented both during transmission of Personal Information and once received. The security of your Personal Information is important to us. Certain sensitive information submitted, such as credit card information, is encrypted using secure layer technology (SSL).

However, no method of safeguarding information is completely secure. While we use measures designed to protect Personal Information, we cannot guarantee that our safeguards will be effective or sufficient. In addition, you should be aware that Internet data transmission is not always secure, and we cannot warrant that information you transmit utilizing the Site is or will be secure.

 

THIRD PARTIES

In some instances the Site might contain links to other sites. When you access these other sites, you are leaving the Site. Joy Jewels is not responsible or liable for activities on, security or privacy practices of, or content on third party sites. We encourage you to read the privacy statements posted on each such third party site.


Joy Jewels may use third-party advertising companies to serve or track ads on our Site and other sites. Third-party advertising companies may use non-Personal Information about your visits to this Site or other sites, collected through cookies, pixel tags and other tracking technologies, in order to provide advertising that may be of interest to you and measure advertising effectiveness.

 

 

SERVICE PROVIDERS

We may employ third party companies and individuals (“Service Providers”) to facilitate the Site and our provision of products and services through the Site (collectively, the “Service”), to provide the Service on our behalf, to perform services related to the Site (as discussed above), to assist us in analyzing how our Service is used, and to assist us with business development and marketing efforts related to the Service.

 

These third parties may have access to your Personal Information only to perform these tasks on our behalf.

 

COMMUNICATIONS OPT-OUT

You may opt out of receiving marketing or other communications from us at any time by following the opt-out link or other unsubscribe instructions provided in any email message received, or by contacting us using the contact information provided below. If you wish to opt out by sending us an email to the address provided below, please include “Opt-Out” in the email’s subject line and include your name and the email address you used to sign up for communications in the body of the email. Note that, even if you opt out of receiving marketing communications from Joy Jewels, we will still send you order confirmations and other non-marketing related messages.

 

CHANGES TO PRIVACY POLICY

Joy Jewels may amend or update from time to time this Privacy Policy in its sole discretion and without prior notice. Any such amendments or updates will be effective upon our posting of the revised Privacy Policy. Your continued use of the Site following our posting of any revised Privacy Policy will constitute your acknowledgement and acceptance of the amended Privacy Policy.

 

 

COPYRIGHTS

© Copyright JoyJewels, All Rights Reserved. Images may not be copied or printed for business purposes.

 

 

EFFECTIVE DATE

This policy was last modified 28th Feb 2021.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at hello@thejoyjewels.com.

Contact us

hello@thejoyjewels.com

Swefieh Village

+926 79 616 1110

City Mall

+926 79 573 1110

© All Rights Reserved by JoyJewels™

  • Instagram
  • Facebook
  • Pinterest